Support

Last updated 2026-08-15

Questions, bugs, feature requests: email support@sleepshred.com — we read everything.

Apple Health isn't syncing

Open the Health app → Sharing → Apps → SleepShred and make sure the read categories are enabled. Then use the sync button on the Today tab. New data types are requested automatically after updates.

Where is my data?

On your device only. Settings → Export nights / days as CSV to get a copy. Deleting the app deletes all data.

The numbers look wrong

Total sleep time from wearables is generally reliable; sleep-stage estimates are not, which is why they are shown small. If Watch and iPhone both record sleep, SleepShred prefers the source with stage data to avoid double counting.

Screening scores

STOP-BANG, Epworth, ISI, the IRLSSG restless-legs criteria and rMEQ are validated instruments, but a score is a screen, not a diagnosis. Take an elevated score to your doctor and ask about a sleep study.

Requesting a feature

Tell us what you'd like to track and why — the app grows around what the evidence supports.